This Terms of Service policy applies to the activities of Triathletes London Ltd, and personal information that may be collected or submitted to us and our related bodies corporate through the Tri London web site or via any other means of collection. Your personal information is important to us.
Collecting information about you
Tri London will not collect or monitor any personal information about you without your consent. The only personal information we collect is what you tell us about yourself. If you contact us, we may keep a record of that contact. Any further collection of your personal information other than that explained here will only occur with your consent.
Our use of ‘cookies’
When you visit our site, our server may attach a small data file known as a “cookie” to your hard drive. This enables us to analyse usage patterns on our site in order to tailor it to our users’ needs.
Cookies are safe. They cannot be used to deliver a virus. Cookies only identify your computer to our servers when you visit our web site.
Most web browsers are set to accept cookies. If you do not wish to accept cookies, you can refuse the transfer of cookies to your computer’s hard drive by adjusting your internet browser.
Cookies do not personally identify users, only a user’s browser. They operate as a unique identifier, which helps us to know what our users find interesting and useful on our web site. We do not link this information back to other information that you have provided to us. We do not store information inside cookies.
General Data Protection Regulation (GDPR)
Tri London is committed to supporting GDPR which sets clear standards for the collection, access, storage and use of personal information which we obtain as part of our dealings with you.
Data collected to manage your membership
When joining the club, we will collect you name, email address, username, password, address, phone number, any relevant medical details and emergency contact details. This information is used to setup your account for our site. If you are redirected to an offsite payment gateway to complete your payment, we may store this information in a temporary session variable to setup your account when you return to our site.
At checkout, we may also collect your credit card number, expiration date, and security code. This information is passed to our payment gateway to process your purchase. The last 4 digits of your credit card number and the expiration date are saved by our site to use for reference.
We will not disclose your personal information to other companies without your explicit consent.
You can access the information we keep about you
If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by e-mailing us at firstname.lastname@example.org. Our file of your information will be made available to you within 14 days.
Storage and security of your personal information
Tri London will take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal information held by Tri London, per GDPR requirements.
Tri London and links to other websites
Tri London may provide links to websites outside of the Tri London service, including social media websites. These linked sites are not under the control of Tri London, and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the Terms and Conditions of those websites.
What to do if you have a problem or question